SHIPPING
PLEASE REFER TO THE INDIVIDUAL PRODUCT SHIPPING TIMEFRAMES. DUE TO HIGH DEMAND ON CERTAIN ITEMS, IT MAY TAKE OUR TEAM LONGER TO PROCESS.
CANADA
STANDARD SHIPPING - $22 - 1-9 BUSINESS DAYS FROM PRODUCT BEING SHIPPED
REST OF THE WORLD
STANDARD SHIPPING - $44 - 4-6 WEEKS FROM PRODUCT BEING SHIPPED
EXPRESS SHIPPING - $99 - 5-10 BUSINESS DAYS FROM PRODUCT BEING SHIPMENT
ALL CUSTOMS AND DUTIES ARE THE RESPONSIBILITY OF THE BUYER AND BUYITINBLACK CANNOT BE HELD ACCOUNTABLE FOR ANY CHARGES WHICH ARE INCURRED.
PLEASE BE AWARE WE CAN'T BE HELD ACCOUNTABLE IF THE ORDER ARE HELD WITHIN YOUR COUNTRY'S PROCESSING CENTRE/CUSTOMS.
MISSING ORDERS
IF YOUR ORDER HASN'T ARRIVED WITHIN THE DEFINED DELIVERY PERIOD - CONTACT US ON - INFO@BENECULTURE.COM.
WE CAN ONLY PROVIDE A REFUND/EXCHANGE ON MISSING ORDERS WITHIN 30 WORKING DAYS.
RETURNS
WE DO NOT OFFER RETURNS, UNLESS AN ERROR WAS MADE ON OUR PART. ALL SALES ARE FINAL
WHEN A REFUND IS PROCESSED, PLEASE BE AWARE THIS CAN TAKE BETWEEN 3-10 BUSINESS DAYS TO SHOW BACK INTO YOUR ACCOUNT (DEPEDENDING ON WHO YOU BANK WITH).
PAYMENTS VIA APPLE PAY OR GOOGLE PAY MAY HAVE FURTHER DELAYS.
*IF A PURCHASE IS MADE WITH MULTIPLE SIZES OF THE SAME ITEM, WE ARE MORE THAN HAPPY TO ACCEPT A RETURN OF THE SIZE NOT BEST SUITED. WE VALUE OUR CUSTOMERS FINDING THE BEST FIT.
CUSTOMERS ARE RESPONSIBLE FOR PAYING THEIR OWN SHIPPING COSTS TO RETURN / EXCHANGE ITEMS.
PLEASE EMAIL US AT INFO@BUYITINBLACK.COM TO REQUEST A RETURN OR EXCHANGE.
ALL POSTAGE/CUSTOM CHARGES MUST BE FRONTED BY THE CUSTOMER. PLEASE ENSURE THE GOODS ARE SHIPPED SAFELY AS WE CANNOT TAKE RESPONSIBILITY FOR RETURNED ITEMS LOST IN TRANSIT.
ORIGINAL SHIPPING COST AND RETURN POSTAGE COST ARE NON-REFUNDABLE.WHEN A EXCHANGE IS REQUESTED THE PRODUCT MUST BE IN A ORIGINAL, TAGGED, UNUSED AND RESELL-ABLE CONDITION.
RETURNS OF FAULTY ITEMS WILL ONLY BE ACCEPTED IF THE GOODS WERE FAULTY WHEN DELIVERED TO YOU. ANY DAMAGE CAUSED AFTER THIS IS NOT THE RESPONSIBILITY OF BUYITINBLACK.
ANY DAMAGE/FAULTY GOODS HAVE TO BE REFERRED TO BUYITINBLACK WITHIN 7 WORKING DAYS OF RECEIVING YOUR PURCHASE.